I recently ran out of warranty on my car at 30,000 miles; at 32,000 miles I noted red fluid leaking and saw a big bill coming my way. I went to have my car looked at and the gentlemen at Premier Auto Service Center in Cape Coral not only identified the leak very quickly but also found out that warranty for this particular problem goes up to 36,000 miles; they even got in contact with the dealership and were able to verify this fact. A big thank you for that - but I want to give them praise and an even greater thank you for being honest. All warranty information I was able to dig up said 30,000 miles and if they had fixed my car and presented me with a bill, that was about as high as I had initially feared it would be, I had paid without hesitation, but they were honest enough to tell me to get my car to the dealership so I can get it fixed for free. Not everybody would have gone the extra mile and investigate on my behalf, not everybody would have been honest, and not everybody would have given up the opportunity to make money and help a customer out in such an exemplary way. This is a great example of excellent workmanship and running a business with integrity and honesty – again, my sincerest thank you to you guys, you rock!
Stephan, thank you so much for the five star review! Going above and beyond for our customers is something we at Premier Auto strive to do every day. We will always do our best to make sure that you guys are getting the most accurate solution for your vehicle issues and if that involves spending a little extra time on the project, we are always happy to do that! We're glad we were able to assist you in your leak and hope to see you back for some maintenance in the future!
- Premier Auto Service Center of SW Florida LLC