Cape Coral Auto Repair

NAPA Service Assistant

See What Clients Have to Say About Premier Auto Service Center

We take great pride in continuously receiving such praise from clients from and around Cape Coral and Ft. Myers who are quite satisfied with Premier Auto Service Center. Our auto mechanics are highly-skilled at auto repair and personable so they certainly have earned these rave reviews! 

 

Ready to work with our team and become a happy customer? For trustworthy and reliable auto repair work, schedule an appointment online or come by Premier Auto Service Center at 3916 Chiquita Blvd. S., Cape Coral, FL 33914. We’re confident that when you have your auto repair done with us, you’ll be the next one posting a rave review.

5

Fabulous experience with Gene at the helm very helpful and made a large job seem seamless for us. I will always use Premier for my car needs

Rachael, thank you so much for taking the time to leave us this great review! We make it our goal to make things as painless as possible for our customers as we know that running into car problems is never fun. We're happy to hear you will be back to see us and we hope you have a wonderful day!

- Premier Auto Service Center of SW Florida LLC
5

Chad and Gene were awesome! I had an emergency with my car and they were the only shop nearby that were willing to take me right away. They’re partners with Carmax’s warranty program which was an incredible help! They’ve earned my business for good!

Monty, thanks so much for taking the time to let us know how we did! We're glad you were able to take advantage of our warranty through Carmax and will relay your kind words to our staff. Have a wonderful day!

- Premier Auto Service Center of SW Florida LLC
1

Went there yesterday to repair a tire that had a slow leak from a carpenter nail that was still imbedded... My tires are a little over one year old. After making an appointment and showing up a few minutes early for it, they took someone else before me, made me wait another hour and ultimately told me they could not make the repair. They said the nail was too close to the sidewall of the tire (it was approx 3.5" in from the edge), and not only would I need a whole new tire, they said I needed four of them, and added that I also needed an oil change (which I never asked them to check for)... The whole thing would come to more than $600 had I said yes... I DID NOT! (even the tire patch would have cost $29 or more according to what they told me). They never took the tire off, just put it up on the lift and looked at it... I left, took the car and tire to Cape Auto & Tire on Pine Island Road, who fixed the tire in 10 minutes, and only charged $15 out the door! They did NOT try to upsell me any other services! I WILL NOT REFER ANYBODY TO THIS UNSCRUPULOUS MERCHANT.

Hello. We're sorry you felt you had a negative experience with us. According to the tire industry, any puncture near or outside the thread is a non-repairable tire. The tire would need to be replaced because it's actually a safety concern. That is what separates us from other repair facilities. Premier Auto takes safety concerns of our customers very seriously, but what you decide is your decision. If you would like to discuss this matter further, please contact me at 239-471-7049. Thank you.

- Premier Auto Service Center of SW Florida LLC
5

Shawn, thanks so much for the five star review! It was our pleasure working with you and hope you have a great day!

- Premier Auto Service Center of SW Florida LLC
5

I recently ran out of warranty on my car at 30,000 miles; at 32,000 miles I noted red fluid leaking and saw a big bill coming my way. I went to have my car looked at and the gentlemen at Premier Auto Service Center in Cape Coral not only identified the leak very quickly but also found out that warranty for this particular problem goes up to 36,000 miles; they even got in contact with the dealership and were able to verify this fact. A big thank you for that - but I want to give them praise and an even greater thank you for being honest. All warranty information I was able to dig up said 30,000 miles and if they had fixed my car and presented me with a bill, that was about as high as I had initially feared it would be, I had paid without hesitation, but they were honest enough to tell me to get my car to the dealership so I can get it fixed for free. Not everybody would have gone the extra mile and investigate on my behalf, not everybody would have been honest, and not everybody would have given up the opportunity to make money and help a customer out in such an exemplary way. This is a great example of excellent workmanship and running a business with integrity and honesty – again, my sincerest thank you to you guys, you rock!

Stephan, thank you so much for the five star review! Going above and beyond for our customers is something we at Premier Auto strive to do every day. We will always do our best to make sure that you guys are getting the most accurate solution for your vehicle issues and if that involves spending a little extra time on the project, we are always happy to do that! We're glad we were able to assist you in your leak and hope to see you back for some maintenance in the future!

- Premier Auto Service Center of SW Florida LLC
5

Premier auto is by far the best mechanic I’ve ever been to. I have gone there to have work done on two separate occasions for my Jeep Liberty and each time the service was amazing. The staff is very friendly and always gives you the best price possible. They tell you about discounts and coupons that can be used and it really helps. They tell you everything that needs to be done and exactly how much it will be. I’ve tried two different mechanic shops before this one and I was not pleased but with premier auto I know I can trust them and I recommend them to everyone needing a small fix or a big repair.

Jasmine, thank you for the kind words and 5 star review. Making sure our customers have the best experience is very important to us. We are thrilled that your visit with your Jeep Liberty was amazing.

- Premier Auto Service Center of SW Florida LLC
1

Not my place, got twice the feeling some failures where manipulated f.i. a/c leak. After oil change my a/c has leaked, them offering special discount days for a/c repairs.

Hello, Anthony Jay Cantwell or Martina Jager. We looked you up in our customer records and cannot find either name in our system. We take all customer feedback very seriously and ask you to only leave us a review if we have worked on your vehicle. Local businesses work hard to maintain an accurate online reputation so we ask you think twice before leaving false reviews that could potentially affect their business.

- Premier Auto Service Center of SW Florida LLC
5

Excellent staff, quick service, reasonable prices.

Wesley, thank you so much for taking the time to let us know how we did! We appreciate your business and hope you have a wonderful day!

- Premier Auto Service Center of SW Florida LLC
5

Thanks so much for the five star review, Jessica! Have a fantastic weekend!

- Premier Auto Service Center of SW Florida LLC
5

Premier Auto is the most professional auto service center I have ever dealt with. Their appointment system was right on schedule. A quick diagnostic revealed the problem. And the repair was made within the time estimated. Reasonable prices with veteran discount.

Thanks so much for your kind words, Bob! We truly appreciate your service to our country and are always happy to offer our veteran discounts. Looking forward to working with you again next time!

- Premier Auto Service Center of SW Florida LLC
Premier Auto Service Center of SW Florida LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Premier Auto Service Center of SW Florida LLC (239) 471-7049 if you have any issues in accessing any area of our website.