Cape Coral Auto Repair

The best mechanic I've ever been to, hands down. The guys are always nice and professional and straight with you about what's going on. I've never had a problem with anyone trying to oversell services or pull any tricks to get more money. They understand times are hard and work with you to help you. I went in for an oil change and an issue with my hood latch and they gave me a rundown of a few things that need attention, but made it clear which things were not an emergent need. Earlier this year, my car wouldn't start after I replaced the fuel pump and battery, and they took it in and found that it was just a fuse in the wrong place. They even test drove it 5 miles to make sure it ran well before calling me to pick it up. I absolutely recommend this place and plan to keep coming here, even just for oil changes and tire rotations. Also, they have the cleanest bathroom at a shop I've ever seen. Carlos and Randy are THE guys for whatever your car needs.

Carlos is the rudest and most unprofessional person that I have ever met! I got a flat tire and called this company to see if they have a tire in stock prior to having my vehicle towed to this location. When I first called he answered "Hello" with music blasting in the background. I thought I called the wrong number since it did not seem like a business by the way he answered. I asked if it was an auto shop and if they had my vehicle's tire in stock. He asked what size tire I needed and then acted like I was crazy when I told him that I had no idea. (Every time I have ever taken my vehicle for new tires they always seem to know what size I need and replace without any issue.) When I told him that I was not sure and that other places only ask for year/make/model, his response was "Great, take it to them!" and then he hung up on me. I do not feel that I said anything out of the ordinary for him to respond and react the way that he did. I doubt everyone knows every single detail about their vehicles. And I doubt that I am the only one that is unsure of the tire size etc. Regardless, customer service is crucial when running a business and if you treat every unsure customer this way then you're in the wrong business! I have never been treated so rudely and experience such poor customer service in my lifetime. 0-Stars!!!

Friendly,knowledgeable and fair price... I will be taking our vehicles here anytime we need something done

They were absolutely excellent and were very knowledgeable. They were patient with all my questions and easy to get in touch with as well as constant updates. 10/10 would recommend and go again!

Carlos's at Premier Auto Service Center of SW Florida was of the most professional and friendliest mechanics I have ever met. He treated me as if I was his own daughter. I left all four of my car windows open in a severe thunderstorm for an hour. Needless to say, I blew out the whole computer system in my car. I had no air-conditioning, GPS, defroster and etc... I had to drive back up north 1,300 miles within days. It only took him a few hour's to find the problem. I also asked him to look over my car for any additional problems because of the long drive back. He got back to me that day, and the very next day, he had my car fixed and safe to drive back. Everything ran excellent on the ride back! Upon my arrival back home I decided to take my car to my mechanic. My mechanic said my car was in excellent condition and that Carlos did an amazing job. I can't thank Carlos and Premier Auto Service enough for making my trip back home safe and sound. I highly recommend Premier Auto Service of SW Florida and especially Carlos to anyone who is in need of service, or stranded as I was.😊

The guys were great service people , friendly and fair priced

Randy really helped me when we had a screw in our tires. It was 445 on a Friday and put a new tire on. I really appreciate them. So convenient.

Great place!!!! They are very knowledgable and prices are fair. Randy has always been hospitable and friendly….i Would recommend to my family, that’s saying a lot!!!