Top Notch Auto Repair Services in Cape Coral and Ft. Myers
If you’re looking for high-quality auto repair and exceptional customer service in Cape Coral and Ft. Myers, you’ve come to the right place. Premier Auto Service Center is owned and operated by Emile and Jocelyne Dauphinais, two people who are deeply committed to making a positive difference in our local community.
Our Philosophy at Premier Auto Service Center
Since we opened the doors to our Cape Coral location in 2011, Premier Auto Service Center has become the go-to auto repair shop for many Cape Coral and Ft. Myers car owners. Our customers tend to appreciate how we apply family values to our family business. Our team strives to:
- Keep our customers happy
- Service every vehicle with the respect and care we would our own family members
- Exceed customer expectations
- Practice honesty and integrity
We are dedicated to our values each and every day, and if you come visit us, we know you’ll experience the Premier Auto Service Center difference!
The History Behind Premier Auto Service Center
Emile and Jocelyne Dauphinais have always loved cars – it's been a lifelong passion of theirs. Their adventure together kicked off when Jocelyne bought a used car from Emile's boss way back when. At the time, she didn't know it needed fixing up. Emile stepped in, worked his magic on that first car, and has been the family mechanic ever since.
As time went on, they didn't just grow their family; they also built two successful auto repair shops, first in North Carolina and then in sunny Florida. So, what's their secret sauce? It's simple – making sure everyone who walks into their shop leaves with a smile. For Emile and Jocelyne, it's not just about fixing cars; it's about creating a positive experience for everyone.
The team believes in treating each customer like family, and that philosophy has been the driving force behind their success. From a chance encounter with a used car to running thriving auto repair spots, their story is all about turning everyday moments into something special.
Meet Our Team
Chad - Service Manager & Lead Service Advisor
We are thrilled to have Chad back with us, Emile and Jocelyne’s oldest son. Starting as a lube tech in 2013, Chad's journey within Premier Auto has been nothing short of remarkable. In 2016, he transitioned to a Service Advisor role and, in 2020, stepped into the position of Lead Service Advisor. Not stopping there, in 2022, Chad proudly assumed the role of Service Manager, showcasing his dedication to continuous growth. Holding an ASE - C1 certificate, Chad's expertise ensures your vehicle receives the care it deserves.
Andy - Technician Manager & Master ASE Technician
Joining our team in January 2021, Andy brings over 20 years of invaluable experience as a Master ASE Technician. With a passion for customer service, you'll often find Andy greeting and assisting customers, both over the phone and in person. Recognizing his skills, Andy became our Technician Manager in 2022. Holding an ASE – C1 certificate and completing a 30-hour EV training in the same year, Andy stays ahead in the ever-evolving automotive landscape.
Paul - ASE Technician & Spanish Communication Specialist
Since September 2021, Paul has been a key asset to our team. With over 15 years of experience as an ASE Technician, Paul not only excels in technical expertise but also plays a vital role in communicating with our Spanish-speaking customers. His passion lies in understanding and addressing the intricate electrical systems of vehicles.
Randy - Service Advisors Extraordinaire
Joining our team in March 2022, Randy has worked as a manager in different industries and has a love for cars. He has quickly become an indispensable Service Advisor. Both Randy and Carlos contribute to the seamless experience we offer to our valued customers.
Carlos - Service Advisors Extraordinaire
Joining our team in September 2022, bringing over 25 years of experience in the automotive industry at dealerships and family owned shops like ours as a manager and service advisor. Carlos has become an indispensable Service Advisor. Both Randy and Carlos contribute to the seamless experience we offer to our valued customers.
Benny - Technician
Welcome John to our team in May 2024, he comes to us with several years experience in the automotive field working at dealerships and shops like ours.
Emile - Founder & Auto Enthusiast
With a natural-born talent for all things automotive, Emile's journey in the auto repair industry began in high school. His dream of becoming an auto repair shop owner came to fruition, and Premier Auto Service Center stands as a testament to his passion for excellence.
Jocelyne - Financial Maestro & Community Connector
While Jocelyne primarily handles the company’s finances, her favorite aspect of the business is connecting with the community. Building long-lasting relationships is at the heart of her role, and she takes pride in being a part of the Premier Auto Service Center family.
At Premier Auto Service Center, our team is not just a workforce – we are a family dedicated to ensuring your vehicle receives the best care possible. Trust us with your automotive needs, and become a part of the Premier Auto Service Center story.
Ready To Make An Appointment?
When your vehicle needs service and repair, we invite you to visit Premier Auto Service Center. You won’t find a better-equipped, more community-minded auto repair shop in Cape Coral. But don’t just take our word for it. Here is what one of our customers had to say in his five-star review:
“We have used Premier Auto ever since we moved here in 2015. They always do great work and have friendly people.” -- Jeffrey L.
Our expert auto mechanics look forward to taking care of you, your vehicle and all your auto repair needs. Schedule an appointment online or stop by our service center at 3916 Chiquita Blvd. S., Cape Coral, Florida. You’ll be glad you did.