Top Notch Auto Repair Services in Cape Coral and Ft. Myers
If you’re looking for high-quality auto repair and exceptional customer service in Cape Coral and Ft. Myers, you’ve come to the right place. Premier Auto Service Center is owned and operated by Emile and Jocelyne Dauphinais, two people who are deeply committed to making a positive difference in our local community.
Our Philosophy at Premier Auto Service Center
Since we opened the doors to our Cape Coral location in 2011, Premier Auto Service Center has become the go-to auto repair shop for many Cape Coral and Ft. Myers car owners. Our customers tend to appreciate how we apply family values to our family business. Our team strives to:
- Keep our customers happy
- Service every vehicle with the respect and care we would our own family members
- Exceed customer expectations
- Practice honesty and integrity
We are dedicated to our values each and every day, and if you come visit us, we know you’ll experience the Premier Auto Service Center difference!
The History Behind Premier Auto Service Center
Emile and Jocelyne Dauphinais have always loved cars – it's been a lifelong passion of theirs. Their adventure together kicked off when Jocelyne bought a used car from Emile's boss way back when. At the time, she didn't know it needed fixing up. Emile stepped in, worked his magic on that first car, and has been the family mechanic ever since.
As time went on, they didn't just grow their family; they also built two successful auto repair shops, first in North Carolina and then in sunny Florida. So, what's their secret sauce? It's simple – making sure everyone who walks into their shop leaves with a smile. For Emile and Jocelyne, it's not just about fixing cars; it's about creating a positive experience for everyone.
The team believes in treating each customer like family, and that philosophy has been the driving force behind their success. From a chance encounter with a used car to running thriving auto repair spots, their story is all about turning everyday moments into something special.
Meet the Premier Auto Family!
At Premier Auto & Tire, our team is not just a workforce – we are a family dedicated to ensuring your vehicle receives the best care possible. Trusting us with your automotive needs means becoming part of the Premier Auto family!
The Owners
Emile D.
Founder & Automotive Enthusiast
ASE Master Technician
With a natural-born talent for all things automotive, Emile's journey in the auto repair industry began in high school. His dream of becoming an auto repair shop owner came to fruition, and Premier Auto Service Center stands as a testament to his passion for excellence.
Jocelyne D.
Financial Manager
Human Resource Manager
Community Coordinator
While Jocelyne primarily handles the company’s finances and human resources, her passion is connecting the Premier Auto family with the larger community. Building lasting relationships between Premier Auto and the community we serve is at the heart of her role as Community Coordinator. Vintage cruise-ins, blood donations drives, school event sponsorships, and toy, hat, and food drives are just a few of the results of her hard work you’ll recognize throughout our community.
Management
Chad D.
Service Manager
As the shop owners’ oldest son, Chad found his entrée into the auto industry as a tot helping his father work on vehicles. But don’t get to thinking nepotism is the reason for Chad’s position here; Chad began his career at Premier Auto as a lube technician in 2013 while attending FGCU. During his senior year of college, he transitioned to a Service Advisor role and, in 2020, stepped into the position of Lead Service Advisor. Finally, in 2022 Chad obtained his ASE-C1 certification and was promoted to Service Manager. His love of the automotive industry and his 10+ years of experience with Premier Auto & Tire makes him the perfect person to carry on his parents’ vision for our shop!
Andy T.
Shop Foreman
ASE A1-A8 certified
ASE X-1 certified
A part of the Premier Auto family since 2021, Andy is a Master ASE Technician with 30+ years of invaluable experience in the automotive industry. Always eager to learn more, Andy routinely seeks out advanced automotive training, allowing us to provide our customers with the most updated and cutting edge automotive services and repair procedures for their vehicles. Having attained more automotive certifications than one can count on both hands, Andy happily shares his experience, training, and knowledge to support and teach our shop’s technicians. His willingness to support and train other techs made him the prime candidate for Shop Foreman, and in 2023 was promoted to the position.
Technicians
Paul P.
ASE Certified Automotive Technician
Diagnostic Automotive Specialist
Spanish Communication Specialist
Since September of 2021, Paul has been a key asset to the Premier Auto family. With 15+ years of experience as an ASE Technician, Paul not only excels in technical expertise but also plays a vital role in communicating with our Spanish-speaking customers. His passion lies in understanding and addressing the intricate electrical systems of vehicles, and is likely to be the technician diagnosing and repairing your vehicle if you’re experiencing electrical concerns.
Benny H.
Automotive Maintenance Technician
Brake and A/C Diagnostic Automotive Specialist
Benny joined the Premier Auto family in May of 2024. With 10 years of experience in the automotive industry, Benny has worked throughout the east coast at both dealerships and family owned repair shops like ours. An invaluable member of the Premier Auto family, you’ll generally see Benny in our first bay performing oil services, tire rotations, brake inspections and repairs, and A/C diagnosis.
Adam D.
Diagnostic Automotive Specialist
US Army 91B MOS
US Army H8 MOS
Joining us just this year, Adam has already become an essential part of our Premier Auto Family. With 30+ years of automotive mechanic experience in the private and public sectors, Adam has extensive experience diagnosing and repairing on all vehicle types; from sedans, to trucks, HMMWVs, if your vehicle needs looking at, Adam is your tech!
Service Advisors & Support Associates
Randy S.
Lead Service Advisor
Joining the Premier Auto family in March of 2022, Randy comes to us with multiple years of management experience in a range of industries including mobile automotive entertainment and health and wellness. His love for cars and passion for customer service led him to Premier Auto and quickly made him an indispensable Service Advisor to the shop and customers we serve. After three years of exemplary work and loyalty, Randy was promoted to Lead Service Advisor and helps to guide and train our two newer staff members, Todd and Kelli.
Todd S.
Service Advisor
Todd joined the Premier Auto family just this year and has already made a name for himself with our customers! Todd comes to us with 20+ years of experience and knowledge in the automotive industry. Past co-owner of AAMCO in Bonita Springs, Todd is MACS EPA 609 and GM transmission certified, and is the Service Advisor to ask for if you have questions about transmissions and HVAC concerns you’re having with your vehicle.
Kelli D. a.k.a “the girl”
Support Associate
Lovingly referred to as “the girl” by many of our customers, Kelli is likely to be the voice you hear on the other end of line when you call us. Kelli comes to us with a wide range of experience including office administration, executive support management, marketing and advertising, payroll and human resources, disaster recovery support, and education. As Chad’s wife, she is ecstatic to be able to support him and the family business by providing our customers with the best possible experience.
Call today to talk with Kelli and get your vehicle service scheduled!
At Premier Auto Service Center, our team is not just a workforce – we are a family dedicated to ensuring your vehicle receives the best care possible. Trust us with your automotive needs, and become a part of the Premier Auto Service Center story.
Ready To Make An Appointment?
When your vehicle needs service and repair, we invite you to visit Premier Auto Service Center. You won’t find a better-equipped, more community-minded auto repair shop in Cape Coral. But don’t just take our word for it. Here is what one of our customers had to say in his five-star review:
“We have used Premier Auto ever since we moved here in 2015. They always do great work and have friendly people.” -- Jeffrey L.
Our expert auto mechanics look forward to taking care of you, your vehicle and all your auto repair needs. Schedule an appointment online or stop by our service center at 3916 Chiquita Blvd. S., Cape Coral, Florida. You’ll be glad you did.