Cape Coral Auto Repair

The employees were very knowledgeable and thought about the safety of my car.

Ripoff city..... I didn't even move to the state of Florida until Dec. of 2015 and you respond to my one star I gave you guys stating I haven't been in since 2014. You guys are complete jokes and Lie thru your teeth! I would give you zero stars if it allowed me to. One star is way to generous for you guys. BEWARE OF THIS DISHONEST SCAMMING BUSINESS PEOPLE!!!!! PLENTY OF OTHER CHOICES HERE IN THE CAPE.

Crooks!! Stay clear and go elsewhere.

The first 2 times we used this mechanic the customer service was great! Even though the prices were a bit high, I have no problem paying a little more for good service (since that is really hard to find these days). The third time I took my vehicle here, we received less than expected service and pricing. The vehicle did not want to start and it was suspected there was a fuel pressure problem (this is what I was told by their mechanic who checked on my vehicle when it was not starting). Once the vehicle was towed to their shop, I was told the vehicle started with no issues and all diagnostics came back fine. They wanted to keep the car over night to see if they could duplicate the problem the next day. Again, they were not able to find any issues. At that time, and after speaking to a few other mechanically inclined people, we asked that they quote me to change the fuel filter. We were then told that they do not want to start replacing things just because. Again, I asked them to give us a quote. I am willing to start on the possible problem with the least cost and go from there; fuel issue-start with replacing the filter. Upon receiving the call back, the quote to change a fuel filter was $170+. I decided to contact a local auto parts store and the the filter costs $12.99. I know that businesses will increase the part cost, but when I asked how much it was for the labor I was told $118 an hour! At this time, I decided to not have them replace the fuel filter. If you like to be price gouged, then this place is perfect! If you want a fair price for your repairs, I suggest finding another shop! I have since had my fuel filter replaced. Cost of part: $12.99 Time to change and test drive the vehicle: 20 minutes. Guess what, car is running much better! I do not know if this solved my intermittent problem, but at least I can notice a significant improvement in how the car is operating. So either this company was going to charge me way more than the time it took to replace the fuel filter (20 minutes=$40) or they upped the charge on the fuel filter to $140...either way, that is not fair or good business practice. I can fully support great service, but I cannot support a company that will over charge for their services!

Had a vibration after getting new tires from local competitor. Went back to the competitor 3 times and they couldn't get it right. On a whim, I saw Premier opening up this am and asked them to take a look. The darn tires were 1, 2, 3 and 3 ounces off. On brand new tires!Premier balanced them perfectly and had me on the road quickly. Had to car up to 85 and it was smooth with zero vibration.Prompt, courteous and professional service with competitive pricing. What more can you ask for!Thanks​ again!

I highly recommend Purrfect Auto for all your service needs."

I head my oil changed and three tires replaced today. Usually you need an appointment but Barbara was very helpful and friendly and was able to get me in today anyway. They even drove me home so I didn't have to sit in their waiting room while my car was serviced. Excellent customer service! So glad I found this place. My family and I will be back!

I had my car in today for a alignment and suspension adjustment. It was to correct some very shoddy work by a so-called performance shop. I can't thank the folks at Premier auto service center on Chiquita Boulevard enough for the high-quality reasonably priced outstanding service.

I started coming here after I became VERY certain that another place in Cape Coral had purposefully done damage to my car (don't know their name, but it's the oil and lube place on Cape Coral Parkway that advertises a 10 minute oil change. After 30 minutes, the tech came in telling me my drain plug was stripped and he could fix it for $20. Another establishment told me it looked like someone had beaten the head of my drain plug with a hammer). Premier is very transparent. They tell you exactly what they are doing and why. On Saturday 12/3/16, my car had a systemic electrical failure and had to be towed to Premier. Premier assessed the damage and told us what had gone wrong, and knocked the repair out of the park. They repaired the tensioner, idle assembly, alternator, Serpentine belt, and AC compressor, all things that I am now aware contributed to my car sounding like a supercharged leaf blower. My car now sounds like.... Nothing. It's silent. It drives like a totally different, brand new car. They threw in an oil change, because they said they weren't about to call and add another expense to an already large bill. Barbara and Chad were incredibly nice and a pleasure to deal with. Personally, I wouldn't trust my car to anyone else in the Cape. They made a forever customer out of me. The fact that the shop is literally a block from my house is helpful too. I can drop off with them, and be home in 2 minutes. Thanks Premier!