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Cape Coral Auto Repair

NAPA Service Assistant

See What Clients Have to Say About Premier Auto Service Center

We take great pride in continuously receiving such praise from clients from and around Cape Coral and Ft. Myers who are quite satisfied with Premier Auto Service Center. Our auto mechanics are highly-skilled at auto repair and personable so they certainly have earned these rave reviews! 

 

Ready to work with our team and become a happy customer? For trustworthy and reliable auto repair work, schedule an appointment online or come by Premier Auto Service Center at 3916 Chiquita Blvd. S., Cape Coral, FL 33914. We’re confident that when you have your auto repair done with us, you’ll be the next one posting a rave review.

4

Friendly, efficient service.

We are a Family own Business, so it`s important to us that we are adding to our Family daily

- Premier Auto Service Center of SW Florida LLC
5

Hello, Diana! Thanks so much for the five star review! We are happy you enjoyed your time with us and hope to see you back again in the future!

- Premier Auto Service Center of SW Florida LLC
1

BEWARE BEWARE! Priciest oil change I’ve ever had... even more than the dealership. The “#2 premier option I chose and was OK with the $59.99 middle of the road option oil change. (meaning not the top of the line and it was still $59.99) I didn’t complain. Additional $26.00 for the repair of a slow air leak in my tire. So then the phone call that you always get that comes with the car inspection... “you’ll need $1076 Of additional work done to your car... yes that’s right one thousand seventy six dollars!! I said no thanks. He said you really need this air filter-I said how much and he said $19.83... I said ok... go ahead... When I came to pick up my car the man at the counter, Gene was holding another filter and a car part... he said to me you really need this filter... I saw the metal part and realized it was a real car part. I said “Is that from my car?” Gene said No, and THEN I got angry. I got angry because it was then OBVIOUS this was all upselling and gimmicks... why else would you keep spare metal parts for show from other cars... with a mad look I realized I went in for the $24.95 oil change coupon I had, agreed to the &59.99 and walked out $118.86 later GOOD LUCK - BE CAREFUL- GO SOMEWHERE ELSE

Hello, Annette. We are sorry you felt you had a negative experience with us. We always set aside extra parts here at the shop so we can educate our customers on what a part should and shouldn't look like. This helps our customers understand what a bad air filter, in your case looks like. The owner did try to explain to you why having a clean air filter is important and that it can actually pose a safety issue when you're breathing all that in. We are here to answer any and all questions you may have and give the best advice possible so we make sure you are leaving driving a safe vehicle. If you would like to discuss this matter further, please do not hesitate to reach out to us at the shop. Thank you.

- Premier Auto Service Center of SW Florida LLC
1

I would give negative stars if that was an option. Stay the heck away from this place if you don't want more problems than you came in with

5

Very friendly, and helpful. Came in for just a headlight change and thankfully they took the time to show me that my tire was about to blow. Was able to get it fixed that day!

Thank you so much for the nice review!! I'm glad we were able to help you and help keep you safe

- Premier Auto Service Center of SW Florida LLC
1

Not happy at all..after being a client for thousands of $$$ on 3 different vehicles I tried to drop an auto off for an oil change and service I was very rudely told by a very unpleasant front desk lady that if I didn't have an appointment I needed to tale my car and leave. I asked if I could leave the vehicle to be serviced when they had a chance and was told, again rudely, no as there is no place to park the car. Upon leaving I did notice there were 10 or so open parking spots behind the building. I guess it's nice to be so busy that you can act the way she does throwing business away...so unprofessional when there so many places to get service with a smile...a great Chevy spot at Santa Barbara and pine island... cheaper too!!!! NEVER AGAIN!!!

Hello, Steven. We are sorry you felt you had a negative experience with us. When you came in, our parking lot was completely packed, we were understaffed because we had two technicians call in sick, and we were having to reschedule appointments because of how busy we have been. It's tough to squeeze you in when you did not call to make an appointment when we have other customers ahead of you who did. It is always best to call ahead of time so we can prepare and make sure we set aside time for that appointment. If you would like to discuss this matter further, feel free to reach out to us at the shop. Thank you.

- Premier Auto Service Center of SW Florida LLC
5

Always a pleasure to deal with the folks at Premier Auto. Very professional and clean and great prices!

Thanks, glad to here it

- Premier Auto Service Center of SW Florida LLC
5

Awesome company! Very thorough and very professional. Barbara is the best and explains everything very well. Great JOB

Thank you so much, it help when customers want to learn about there vehicle

- Premier Auto Service Center of SW Florida LLC
1

Never again. They lost my trust and business.

Hello there. We actually cannot find you in our system. Customer feedback is extremely important to us and we have no way to help you if we do not have a real name provided for us. If you would like to call the shop and explain your situation further, that would be great. Thank you.

- Premier Auto Service Center of SW Florida LLC
5

Incredible job as always each and every time. Great job at replacing My A/C compressor and getting me back on the road, and a huge thank you for working it all out with my extended warranty company without me ever getting involved... You guys rock...

Thanks, we just love customers like you. It makes it a Family thing

- Premier Auto Service Center of SW Florida LLC
Premier Auto Service Center of SW Florida LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Premier Auto Service Center of SW Florida LLC (239) 471-7049 if you have any issues in accessing any area of our website.