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Cape Coral Auto Repair

935 reviews
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Call Us! (239) 471-7049(239) 471-7049
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See What Clients Have to Say About Premier Auto Service Center

We take great pride in continuously receiving such praise from clients from and around Cape Coral and Ft. Myers who are quite satisfied with Premier Auto Service Center. Our auto mechanics are highly-skilled at auto repair and personable so they certainly have earned these rave reviews! 

 

Ready to work with our team and become a happy customer? For trustworthy and reliable auto repair work, schedule an appointment online or come by Premier Auto Service Center at 3916 Chiquita Blvd. S., Cape Coral, FL 33914. We’re confident that when you have your auto repair done with us, you’ll be the next one posting a rave review.

5

ALways professional

Hi Carl, We’re thrilled to hear your feedback! It’s great to know you found our service professional. We aim to provide the best experience for our customers, and your satisfaction is our highest reward. If there’s anything else we can do for you or any way we can assist further, just let us know. Looking forward to seeing you next time at Premier Auto Service Center! Safe travels, The Premier Auto Team

- Premier Auto Service Center of SW Florida LLC
5

I trust Premier Auto with our family cars. They have educated technicians are honest and I do not have to worry about my car once I pull away from their Location on Chiquita Blvd in Cape Coral. Thank you. Susa

Thank you, Susan, for trusting Premier Auto with your family cars! It's great to hear that our educated technicians provide you with peace of mind. We're always here to take care of your vehicle needs!

- Premier Auto Service Center of SW Florida LLC
5

After being quoted an absurd price by some place on cape pkwy I had my car towed here. Not only was the service better, they inspected the rest of my vehicle and only repaired what was needed. I thought my alternator was frozen but it was my starter. I had my car back by end of day and enjoyed the customer service very much. Thank you

Thank you for taking the time to leave us a review, RJ! We're glad to hear that you had a positive experience with us at our shop. Our team always aims to provide excellent customer service and ensure that we only repair what is necessary for your vehicle. We appreciate your feedback and hope to see you again in the future!

- Premier Auto Service Center of SW Florida LLC
5

Worked with Carlos and Randy on the 60,000 mile service for my Audi Q7. Easy to make an appointment, good information and communication throughout the process, and price was considerably better than the Audi dealer in the area. Would highly recommend them for any of your auto servicing needs, in particular for Audi.

Hey Blair! Thank you for the fantastic review! We're so glad to hear that Carlos and Randy took great care of your Audi Q7 for its 60,000-mile service. We take pride in providing clear communication, excellent service, and competitive pricing, so it's wonderful to know you had a great experience. We truly appreciate your recommendation and look forward to helping you with any future auto servicing needs, especially for your Audi!

- Premier Auto Service Center of SW Florida LLC
5

Hey Jay! Thank you for the 5-star review! We truly appreciate your support and are glad to have been of service. If there's anything more we can do for you, don't hesitate to stop by Premier Auto Service Center on Chiquita Boulevard. We look forward to helping you again in the future!

- Premier Auto Service Center of SW Florida LLC
5

Have my car there for many years. Always good and fair service.

Thank you for your loyalty over the years, Jörg! We're grateful for the trust you've placed in us and are happy to hear that you've consistently received good and fair service. We'll continue to work hard to keep your car running smoothly. If you ever need anything, we're always here to help!

- Premier Auto Service Center of SW Florida LLC
5

Thank you for the 5-star rating, Nora! We're thrilled to know you had a great experience with us at Premier Auto Service Center. If there’s anything more we can do for you, please don’t hesitate to reach out. Safe travels, and we look forward to seeing you again!

- Premier Auto Service Center of SW Florida LLC
5

The best mechanic I've ever been to, hands down. The guys are always nice and professional and straight with you about what's going on. I've never had a problem with anyone trying to oversell services or pull any tricks to get more money. They understand times are hard and work with you to help you. I went in for an oil change and an issue with my hood latch and they gave me a rundown of a few things that need attention, but made it clear which things were not an emergent need. Earlier this year, my car wouldn't start after I replaced the fuel pump and battery, and they took it in and found that it was just a fuse in the wrong place. They even test drove it 5 miles to make sure it ran well before calling me to pick it up. I absolutely recommend this place and plan to keep coming here, even just for oil changes and tire rotations. Also, they have the cleanest bathroom at a shop I've ever seen. Carlos and Randy are THE guys for whatever your car needs.

Thank you for the fantastic review, Sarah! We’re honored to be recognized as the best mechanic you’ve ever visited. Our team strives to provide honest, professional service, and we’re glad you felt that during your visits. It’s great to hear that we could help with your car issues, and we appreciate your acknowledgment of our efforts to keep things transparent. We're also happy you noticed our clean facilities! Carlos and Randy will be thrilled to hear your kind words. Thank you for your recommendation, and we look forward to seeing you for your future maintenance needs!

- Premier Auto Service Center of SW Florida LLC
1

Carlos is the rudest and most unprofessional person that I have ever met! I got a flat tire and called this company to see if they have a tire in stock prior to having my vehicle towed to this location. When I first called he answered "Hello" with music blasting in the background. I thought I called the wrong number since it did not seem like a business by the way he answered. I asked if it was an auto shop and if they had my vehicle's tire in stock. He asked what size tire I needed and then acted like I was crazy when I told him that I had no idea. (Every time I have ever taken my vehicle for new tires they always seem to know what size I need and replace without any issue.) When I told him that I was not sure and that other places only ask for year/make/model, his response was "Great, take it to them!" and then he hung up on me. I do not feel that I said anything out of the ordinary for him to respond and react the way that he did. I doubt everyone knows every single detail about their vehicles. And I doubt that I am the only one that is unsure of the tire size etc. Regardless, customer service is crucial when running a business and if you treat every unsure customer this way then you're in the wrong business! I have never been treated so rudely and experience such poor customer service in my lifetime. 0-Stars!!!

Dear Kelly, thank you for bringing this to our attention. It is extremely disappointing to hear about the service you received. We pride ourselves on providing excellent customer care, which clearly did not happen in this instance. Please know that we take your feedback seriously and will address this matter with Carlos to ensure it does not happen again. If there is anything else we can do to rectify the situation, please let us know. Kelly, we're tremendously sorry for your unpleasant experience. Your feedback is significant to us, and we expect to supply a top-quality customer service to each client. We'll absolutely look into this matter to make certain our service is improved. Have a marvelous day, Emile Dauphinais

- Premier Auto Service Center of SW Florida LLC
5

Friendly,knowledgeable and fair price... I will be taking our vehicles here anytime we need something done

Thank you for your kind words, Sherri! We're thrilled to hear that you found our team friendly, knowledgeable, and that we could provide fair pricing. We look forward to taking care of your vehicles whenever you need us. Thanks for choosing us, and see you next time!

- Premier Auto Service Center of SW Florida LLC
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