I started coming here after I became VERY certain that another place in Cape Coral had purposefully done damage to my car (don't know their name, but it's the oil and lube place on Cape Coral Parkway that advertises a 10 minute oil change. After 30 minutes, the tech came in telling me my drain plug was stripped and he could fix it for $20. Another establishment told me it looked like someone had beaten the head of my drain plug with a hammer). Premier is very transparent. They tell you exactly what they are doing and why. On Saturday 12/3/16, my car had a systemic electrical failure and had to be towed to Premier. Premier assessed the damage and told us what had gone wrong, and knocked the repair out of the park. They repaired the tensioner, idle assembly, alternator, Serpentine belt, and AC compressor, all things that I am now aware contributed to my car sounding like a supercharged leaf blower. My car now sounds like.... Nothing. It's silent. It drives like a totally different, brand new car. They threw in an oil change, because they said they weren't about to call and add another expense to an already large bill. Barbara and Chad were incredibly nice and a pleasure to deal with. Personally, I wouldn't trust my car to anyone else in the Cape. They made a forever customer out of me. The fact that the shop is literally a block from my house is helpful too. I can drop off with them, and be home in 2 minutes. Thanks Premier!